Comparing ERP vendors is a major activity in an ERP Selection Project. Many companies try to focus on feature comparison as their method of comparing vendors. Today there are many websites and services that provide feature comparisons for free and for fee.
Feature comparison only tells part of the story when comparing ERP vendors.
Ultra’s ERP Comparison is Based on Five Criteria
- Company – understanding the size of the vendor, its resources, its mission, markets served, and its direction in the market. Does this vendor have the resources to keep our company abreast of technology changes? Can this vendor be a great partner for the next 15 to 20 years?
- Technology – is the vendor’s technology direction in alignment with our client’s technology strategy?
- Function fit – evaluate how their software meets our client’s business process future state
- Support – understand how the vendor provides a support “ecosystem”: education, website, user group, partners, consultants, industry focus groups, and other customers in our clients industry
- Cost of Ownership – evaluate the total cost of ownership over at least five years: license fee, annual fee, implementation fees, and internal support costs, ongoing internal and external costs
Ultra delivers a “decision criteria” table that can be populated with facts and evaluations by the client team as they progress through the ERP selection project.
ERP Comparison Best Practices
- Assessing Intuitive Look, Feel – Usability, or how easy the system is to use by the entire enterprise, is a key factor in ERP comparison. When comparing ERP systems, make sure the software is simple to use and makes the user’s job easier. Does it make good use of technology such as ease of navigation, integration, intuitive reports? Be sure to compare in an “apples to apples” fashion as needed.
- Comparing Industry Fit – When comparing systems, be sure to concentrate on a short list of vendors serving your industry. From job-shop to cell-type organizations to highly complex process manufacturing, compare ERP systems that address your unique needs. Each manufacturing style, process, and industry has a completely unique set of requirements when it comes to ERP comparison.
- Evaluating Data Integration – With each vendor, be sure you understand how legacy data will be migrated. This plays into the ERP implementation processes for each vendor. Understand the full implementation process and costs as you compare systems.
- Considering System Customizations: Most systems aren’t effective “out of the box.” Compare how your top vendors can let users create new screens, reports, dashboards and other reporting by user roles. Will changes be supported over time?
Our team of independent ERP consultants bring you decades of experience in helping manufacturing organizations work through effective ERP comparison. We help you focus on key criteria which will provide a foundation of information, education, and documentation set to increase the project’s success.