Key Performance Indicators Definition

Every company has key performance indicators (KPIs) they use to run their business. Most companies encounter difficulties in the generation of these KPIs and the analysis of the data that makes up the KPI.

Ultra Consultants work with client management to define and document each KPI during the current state review. During the business process education phase, the management and project team are educated on tools, such as ERP reports. With that knowledge Ultra Consultants guide the team with the development of a reporting strategy that defines how KPI’s are developed and how users can analyze the date that makes up the KPI.

KPI’s Exist in All of the Enterprise Business Processes

  • Sales management
  • Quotations
  • Sales orders
  • Engineering
  • Supply chain
  • Production
  • Quality
  • Service
  • Asset management
  • Accounting
  • Human resources

Definition of Each KPI Includes

  • Business process
  • KPI description
  • Source data
  • Users
  • Current method of publication
  • Timing of publication

KPI’s are the pinnacle of the need for “access to information”.