Microsoft Dynamics

Microsoft DynamicsMicrosoft Corporation
One Microsoft Way
Redmond, WA 98052-6399 USA


Microsoft, with revenues of $51 B, entered the ERP market in 2001 with the acquisition of Great Plains. The company expanded its presence in 2002 with the acquisition of the Navision product and the Axapta product.

Microsoft named their business applications line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications Microsoft Dynamics. Microsoft Dynamics applications are delivered through a network of reselling partners who provide specialized services. There are 300,000 businesses that use Microsoft Dynamics applications and 10,000 Microsoft Dynamics reselling partners worldwide.

Microsoft Business Solutions Division Financials for the Prior Fiscal Year

Total RevenueLicense FeesService FeesSupportR&D ExpenseProfit
Financial results displayed in thousands of US dollars.
Financial period ending 06/30/14.

Microsoft Business Solutions Division Financials for the Prior Period

Total RevenueLicense FeesService FeesSupportR&D ExpenseProfit
Financial results displayed in thousands of US dollars.
Financial period ending 9/30/14.


Microsoft Dynamics offers ERP implementation and CRM solutions for a range of industries. Solution providers (ISVs) build on the standard functionality in Microsoft Dynamics ERP and Microsoft Dynamics CRM applications to deliver industry-specific solutions through a network of channel partners. Industry solutions for Microsoft Dynamics ERP address needs for the following industries:

  • Construction
  • Distribution
  • Education
  • Financial services
  • Government
  • Healthcare
  • Manufacturing
  • Not for profit
  • Professional services
  • Consumer Goods
  • Sports, Events Management

ERP Software Products

Microsoft Dynamics ERP is an enterprise resource planning application primarily geared towards mid-sized organizations as well as subsidiaries and divisions of larger organizations. Microsoft Dynamics ERP includes four primary products:

  • Microsoft Dynamics AX (formerly Axapta)
  • Microsoft Dynamics GP (formerly Great Plains Software)
  • Microsoft Dynamics NAV (formerly Navision)
  • Microsoft Dynamics SL (formerly Solomon IV)


Service-Oriented Architecture (SOA) is an approach to organizing, developing and integrating information technology. SOA enables data, logic, and infrastructure resources to be organized as a service and accessed by routing messages between network interfaces. SOA helps IT to become an accelerator for business agility and innovation.

Microsoft’s SOA platform fuels business innovation through composite applications, boosts business agility via Business Process Management (BPM), and allows you to harvest increased value from existing investments by offering cross platform interoperability. Microsoft’s SOA Platform allows IT to rapidly iterate through business projects in shorter time and at lower cost to continually meet evolving business needs.  An important aspect of any SOA initiative is the service enablement of existing IT assets.

Microsoft Dynamics users also have access to new warehouse and transportation management capabilities, allowing for better supply-chain execution. With the introduction of increased Social Insights capabilities, Microsoft Dynamics enables more efficient and productive client interaction via new initiatives, including the ability to create custom watch lists and alerts.

Marketing Channels

Microsoft markets their Dynamics AX product line exclusively through a network of over 10,000 resellers worldwide.

Mid-Market Channel

Microsoft’s Headquarters is in Redmond WA with 16 regional offices dispersed throughout the United States.

Microsoft’s Main Office in the Midwest is located at:
200 East Randolph Drive, Suite 200 Chicago, IL 60601

For other US Office Locations:

Key Microsoft ERP Partners

Columbus –
Edgewater Fullscope
MCA Connect