A Review of the DEACOM ERP Software Solution

As part of a recent ERP selection project, I had the opportunity to review Deacom’s ERP software with a client. Deacom’s ERP software is designed for manufacturing companies, with an emphasis on batch process, building component, and modular building manufacturing. Deacom’s customers range from $10 million to $700 million in revenue, and tend to be mid-market companies. What sets Deacom apart from other ERP vendors, is the fact that Deacom offers a fixed bid for ERP software and ERP implementation.

A Look Inside the DEACOM ERP Solution

Deacom’s home screen is a window within a Window format, where each window is defined for the user with dashboards and preview panels (list of information with drill down). The preview panel functions as a task list by function. An example of this would be the shipping department, where the task list would be a list of orders ready to ship. In all areas of the software these lists offer multiple filter capabilities to provide the userwith the exact information they need. Deacom also offers alerts, workflow, and reporting functions, but not a true business intelligence software tool.

Deacom’s CRM module is written by Deacom, completely integrated with the ERP system, and sync’s up calendars and email with Outlook. It has limited capabilities in lead and opportunity tracking. For sample requests, during the quote for a new product, the system is able to create a “project”, including the base requirements and characteristics of the product and assign it to an individual in the lab.

DEACOM’s Manufacturing Software Functionality

For those in the manufacturing and quality department, the software offers the ability to formulate products including MSDS, QC Tests, CoA’s, and will help with calculating the correct formulation. Deacom’s ERP formula management will “solve” the formula based on a specific value for a group of items (e.g. solids vs. solvents) or price.

In order to provide future price changes on finished goods to customers, the DEACOM package allows tracking of future and current costs. During scheduling, the system provides multiple filters to review the MRP messages by suppler, category of items, etc. Additionally, DEACOM supports multiple levels of a visual scheduling tool, which allows the end user to grow into the more advanced features.

While we reviewed the DEACOM software package at a chemical manufacturing company, the company’s process manufacturing target market includes adhesives, specialty chemicals, food & beverage, cosmetics, and pharmaceuticals.